{"channel":"misc","content":"I order the glasses on Warby Parker.\r\n\r\n30 minutes later, I get this message: << We noticed that your prescription includes an additional value called a prism. Doctors usually prescribe a prism to help your eyes work together as a team (go, eyes!). At Warby Parker, lenses with a prism cost an additional $50. >> (<red> they *knew* that when I ordered!  I uploaded the prescription the day before!)\r\n\r\nThis is an example of *bad* customer service.","created_at":"2025-01-18T16:24:45.745018","id":120,"llm_annotations":{},"parent_id":null,"processed_content":"<p>I order the glasses on Warby Parker.\r</p>\n<p>30 minutes later, I get this message: <span class=\"literal-text\">We noticed that your prescription includes an additional value called a prism. Doctors usually prescribe a prism to help your eyes work together as a team (go, eyes!). At Warby Parker, lenses with a prism cost an additional $50.</span> <span class=\"colorblock color-red\"><span class=\"sigil\">\ud83d\udca1</span><span class=\"colortext-content\">( they <em>knew</em> that when I ordered!  I uploaded the prescription the day before!)</span></span>\r</p>\n<p>This is an example of <em>bad</em> customer service.</p>","quotes":[],"subject":"bad eyes"}