It strikes°hard word me that the LLM°hard word, in some way, completely misunderstands°hard word the situation. 🔥 It has fallen°hard word into the register°hard word of an IBM°hard word commercial°hard word, rather than an actual°hard word product°hard word.
Regional°hard word fast-casual°hard word restaurant chain (~40 locations°hard word, 500 employees°hard word).
🤖 Currently paying $50K–150K per°hard word year for point-of-sale°hard word, inventory°hard word management°hard word, scheduling°hard word, and loyalty°hard word systems from vendors°hard word like Toast°hard word or Square. 💡 the 3% processing fee°hard word WILL NOT GO AWAY. 💡 should restaurants have loyalty°hard word systems?
🤖 Their general manager knows exactly what they need — she's°hard word been running restaurants for 20 years. ✨ in the future, the machine will know what you need better than the general manager with 20 years of experience. 💡 the GM°hard word will serve as°hard word a better foil to the machine than the machine can.
🤖 A freely licensed°hard word scheduling°hard word and inventory°hard word system, generated°hard word by a large language model (LLM°hard word) and tailored to their specific°hard word supply°hard word chain (they source locally°hard word, their waste patterns are seasonal°hard word), replaces generic°hard word software-as-a-service°hard word (SaaS°hard word) with something that actually fits. 💡 the machine will know what their waste patterns are. ✨ you aren't°hard word special.
🤖 If another regional°hard word chain forks the code°hard word and improves it for their context°hard word, the license°hard word requires°hard word those improvements°hard word to flow°hard word back.
If an 8-restaurant chain is using°hard word a piece of software, they aren't°hard word going to have a rival°hard word restaurant chain fork the software. Neither company has a software development team. ⚙️ the Build v. Buy question is for larger°hard word companies, with more important software
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Some questions raised°hard word:
- Do they have a "scheduling°hard word system"? 💡 yes? They have a spreadsheet°hard word. If they don't°hard word like the spreadsheet°hard word, they can talk to LONDON ⚙️ the agent°hard word that manages°hard word the inventory°hard word system. it takes phone calls.
- Do they have a Point-of-Sale°hard word system? Yes. Always yes. ⚙️ is this a market disrupted by AI°hard word? no. the two limitations°hard word are hardware°hard word form-factor°hard word, and the stability°hard word of the 3% 💡 we use this as°hard word an estimate°hard word for the cost-of-chargebacks°hard word. transaction-fee°hard word price.
- Do they have an Inventory°hard word system? 🔥 No. They have an inventory°hard word management°hard word system. 💡 the Inventory°hard word system means they always have what they need ⚙️ and at a "good" price. Inventory°hard word management°hard word just tracks what you have, and how much it costs°hard word.